Cookie Policy – BoxRoomGym

This Cookie Policy explains how BoxRoomGym, operated by The Normal Trading Co Limited, uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly, improve performance, and personalize your experience.

2. Types of Cookies We Use

We use the following categories of cookies:

a) Essential Cookies

These cookies are required for the website to function and cannot be switched off. They enable:

• Shopping cart functionality
• Secure checkout and payment processing
• Fraud prevention and security
• Login and session management
• Website navigation and core features

Without these cookies, the website cannot operate correctly.

b) Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and usability.

We use Google Analytics to collect anonymised data such as:

• IP address (anonymised)
• Browser and device type
• Pages visited and time spent on site
• Traffic source and interaction data

These cookies are optional and only activated after you provide consent.

c) Functional Cookies

These cookies allow the website to remember your preferences, such as language or region, to enhance your browsing experience.

d) Marketing & Advertising Cookies

These cookies are used to deliver relevant advertising and measure campaign effectiveness.

They may collect:

• Product views and browsing behaviour
• Cart activity and purchase intent signals
• Ad engagement and conversion data

We use marketing cookies for Google Ads and Meta (Facebook/Instagram) remarketing.
These cookies are disabled by default and only activated with your consent.

3. Third-Party Cookies

Some cookies are placed by trusted third parties, including:

• Google
• Meta (Facebook/Instagram)
• Shopify platform services
• PayPal 
• Courier and fulfilment integrations (where applicable)

4. Cookie Consent & Control

• A cookie consent banner is displayed on your first visit
• You can accept, reject, or customise cookie preferences
• You may change or withdraw consent at any time via the cookie settings or your browser controls

5. Cookie Duration

• Session cookies expire when you close your browser
• Persistent cookies remain active for 30 days up to 24 months, depending on their purpose

6. Compliance

This Cookie Policy is designed to comply with:

• GDPR
• EU ePrivacy Directive

7. Contact

If you have any questions about your order, returns, or refunds, please reach out to our support team. We are available Monday through Saturday, from 8:00 AM to 8:00 PM.

You can contact us through any of the following methods:

• Email: hello@boxroomgym.com
• Phone:+35389 941 4031
• Contact Page: https://boxroomgym.com/pages/contact

We typically respond to inquiries within 1 business day